DESERT-LACAY - PLANISFAIRE company, located in Gard in France, specializes in the design and development of online software (also called SaaS / software as a service) with a strong experience of over 20 years in this field.
It was in 2018, after a conversation with a chimney sweeping company, that we decided to create a customer management and route optimization software dedicated to craftsmen.
It all started with a simple observation, the impossibility for this company to find a software that was at the same time complete, efficient, mobile and above all simple and quick to use in the field.
This one had to answer all these issues:
- Difficulties in quickly accessing customer information: contact details, dates and history of the last interventions, remarks, visual checks and photos of compliance in the event of problems with insurance.
- A quickly chaotic schedule of customer meetings. No centralized planning and accessible from anywhere. Making appointments complicated in the field, and even worse if several people intervene with clients or if a secretariat makes the appointments.
- A lot of time spent recalling clients when interviews are due.
- A lot of time and money wasted creating paper certificates when they could be emailed directly to the customer.
- Often too long trips between customer appointments (and therefore wasted fuel). Difficulty finding customers in the same geographic area (route optimization).
- Billing carried out on separate software which requires spending extra time at the office.
The Planisfaire software answers all these problems and guarantees you maximum time savings in your work whether you are on PC, Mac, mobile or tablet!